Consumer toolkit, online complaint filing, agent lookup: New tools for the New Year

We're rolling out new consumer tools for the new year, including an easy way to look up past violations and complaints against insurers and agents.
The insurance commissioner’s website now includes a “consumer toolkit” that offers:

• Easy-to understand information on different types of insurance.

• Online filing – and tracking – of complaints against an insurance company.

• Online filing of complaints against an insurance agent or broker.

• And a new system to look up contact information, licensing history, past violations and consumer complaints against agents or companies.

The agency also continues to expand its website and its social media presence, including a new page on Facebook.

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